The Access Initiative

Supporting vulnerable populations to obtain WASH goals through Open Government – Carole Excell and Aiden Eyakuze

Everyone deserves access to safe drinking water and adequate sanitation.

There is a broad consensus in the international development community that equity in the water and sanitation sector needs to be the focus of all efforts. This means prioritizing and  reaching disadvantaged populations and ensuring equitable and inclusive water sanitation and hygiene outcomes.  But countries are just not making the the right choices to prioritise  equity to get us there.  A number of  UN and other international studies indicate that even with the spending that is occurring in the WASH sector those with disabilities, indigenous communities, poor local rural communities,  and other  members of marginalized populations like migrants are the ones that still significantly  lack access to the essential services of water, sanitation and hygiene. This contrasts with significant progress in urban communities.

A 2019 study in Uganda  conducted by Twaweza  on assessing access to water and sanitation by household,  including quality and barriers to access,   found that there has been progress in the WASH sector for urban populations, 3 out of 4 Ugandans (75%) access water from an improved source including 19% have access to piped water. But progress in terms of access to piped water, between urban (42% piped) and rural (11% piped) areas, and poorer (8%) and wealthier (45%) households remains significant. In addition , households with one or more disabled members are  less likely to have access to piped water than other households (12%, compared to 21%). The problems come down to the lack of water points (36%), the distance to water sources (27%) and dirty water (25%).

The big question is why. A 2018 report from UNICEF found that governments “need to better understand who is missing out on development and why.” A lack of data about marginalized groups access is one of the first challenges governments need to address.   Despite  Sustainable Development Goal 6, on Water and Sanitation adopted in 2015 that aims to ensure water and sanitation are available and sustainable for all,   there is  still a lack of data in this area of who are the most in need at the country level.

Open government principles could help change that. To improve WASH service,  countries should commit to open government principles including on how they are setting priorities, spending their budgets,  and using accountability measures to ensure WASH programming reaches the most vulnerable.  Having commitments around open government principles can add a dimension of accountability around how government services will reach vulnerable populations.  Commitments can be made through the Open Government Partnership a voluntary partnership where governments make new commitments on transparency, participatory mechanisms, and accountability. Within the OGP WRI, Foundation Avina, Stockholm International Water Institute, Water Integrity Network and have created a Water and Open Government Community of Practice which has finalized a Open Government Declaration focusing on water and sanitation. The Open Government Water  and Sanitation Declaration is an international call to bring together water and open government reformers to mobilize ambitious action that strengthens implementation of water, sanitation, and hygiene (WASH) service delivery. It outlines targeted recommendations that leverage transparency, participation and accountability that can be utilized through OGP and other WASH forums to increase collaboration and realize the human right to water and sanitation. The Declaration was created through an inclusive  participatory process  to bring the open government and water communities together on a concrete agenda to promote open government and WASH commitments through the Open Government Partnership to deliver on the needs of the most vulnerable for their basic rights to water and sanitation. The Declaration was drafted by a broad coalition of civil society and international organizations who acted as an advisory council including  Article 19 – Yumna Ghani ;Transparency International – Donal O’Leary ; Akvo – Peter van der Linde ;Center for Regulation Policy and Governance – Mohamad Mova Al Afghani ;African Civil Society Network on Water and Sanitation (ANEW) – Sareen Malik ; Agua y Juventud – José Jorge Enríquez ; CLOCSAS – Jose Miguel Orellana ;Young Water Solutions – Antonella Vagliente ;CENAGRAP – Segundo Guaillas ; Inter-American Development Bank – Marcello Basani .

The Declaration was completed during the COVID- 19 Pandemic which highlights the critical importance of water for health and community safety. We invite individuals and organizations to endorse the Water and Open Government Declaration and help build a movement for open government action on WASH delivery challenges. For more information about the Declaration check out the launch video here and the Declaration in Spanish or English . Endorse the Declaration with the following links

Link for English – https://forms.gle/pFHNsfu2UsZticsc8 and Spanish Firme la DECLARACIÓN DE GOBIERNO ABIERTO Y AGUA Y SANEAMIENTO: Un llamado global para fortalecer la implementación de servicios de agua, saneamiento e higiene. (google.com)      French https://forms.gle/H5s5rMAbqNoTHL8n9

Governments,  Ministries , International Financial Organizations, and Water Utilities  and civil society are invited to endorse the Declaration to support countries decision-making  to be more transparent, enable inclusive participation in decision-making, improve accountability and ensure WASH services are gender- and socially inclusive. Inequity and intrinsic barriers will not just disappear by themselves,  commitment to change will be crucial to ensure that vulnerable populations can receive adequate WASH services.

DECLARAÇÃO SOBRE ÁGUA E GOVERNO ABERTO

A Comunidade de Prática de Água e Governo Aberto (CoP) – apoiada pela Fundação Avina, pelo Instituto Internacional de Água de Estocolmo, pela Rede de Integridade de Água e pelo Instituto de Recursos Mundiais (WRI) – tem como objetivo fortalecer os serviços de água, saneamento e higiene para todas e todos, garantindo que as necessidades das comunidades em vulnerabilidade sejam consideradas.A CoP foca em reformas de governo aberto e na potencialização de ações no marco da Aliança de Governo Aberto (AGA), uma aliança internacional voluntária para aumentar a transparência, a participação, a prestação de contas e a equidade social nos serviços de água e saneamento. Uma iniciativa conjunta da Comunidade de Prática, dos governos, da sociedade civil e dos defensores e defensoras da água é adotar a Declaração sobre Água e Governo Aberto, a qual apoiará os países a definir seus compromissos para alcançar os Objetivos de Desenvolvimento Sustentável (ODS) nessa temática para 2030. A declaração é um chamado internacional à uma ação ambiciosa na tomada de decisões  e que oferece a oportunidade de uma maior colaboração, definindo prioridades globais para buscar melhorias no acesso à água e saneamento a nível mundial

 

Developing an Open Government and Water Declaration

The COVID-19 pandemic has raised the need for even more urgent action for Water, Sanitation and Hygiene to be available to everyone fairly and equitably. The Water and Open Government Community of Practice (CoP), supported by Fundación Avina, Stockholm International Water Institute (SIWI) , Water Integrity Network (WIN) and the World Resources Institute (WRI) , aims to strengthen water and sanitation (WASH) services for all and ensure the needs of vulnerable, marginalized communities are considered. The CoP focuses on open government reforms and leveraging the Open Government Partnership (OGP), a voluntary international partnership, to increase transparency, participation, accountability and social equity in WASH.
 

The Community of Practice on Water and Open Government seeks your input on a new initiative. joint initiative of the CoP, governments, civil society and water advocates is the launch of new  work  to create a Water and Open Government Declaration, which will support countries in defining priority commitments for achieving their Sustainable Development Goals (SDG) on water and sanitation by 2030. The declaration will be a national and international call for ambitious action in WASH decision-making within the OGP offering an opportunity to increase collaboration and define priorities on transparent  tracking of improvements in water access ,  sanitation and hygiene worldwide.

Through the development of a Water and Open Government Declaration, we will create a baseline of minimum and progressive commitments and improve the mechanisms to achieve impact. The Declaration will be open for signature by OGP government and civil society actors, and will showcase how open government principles can improve WASH service delivery for all,with a call to adopt reforms that governments can and must achieve.
 
We invite you to take part in shaping this Declaration through providing your thoughts on this survey ENGLISH (https://www.surveymonkey.com/r/7ZWBNGZ) SPANISH  (https://es.surveymonkey.com/r/WLBFDR3) and Portuguese ( https://www.surveymonkey.com/r/ZT97VGV ). The survey will be open for input until the end of June 2020. This is your opportunity to play a role and participate in what this declaration should focus on. For more information contact WATEROPENGOVERNMENT@SIWI.ORG.
 
 

Fighting for Answers, Indonesia’s Poorest Communities Don’t Know What’s in Their Water

This article is the third in a series on WRI’s latest report, Thirsting for Justice: Transparency and Poor People’s Struggle for Clean Water in Indonesia, Mongolia, and Thailand. This post focuses on Indonesia, where industrial runoff is degrading the water fishermen depend on.

Roshadi Jamaludin has fished from his local pond for only three years, but everyone in his village remembers what it was like before the pulp and paper and textile mills started releasing wastewater into the Ciujung River, which fills it. Roshadi, who prefers his nickname, Adi, commented, “Long before the fishpond got affected by pollution, everything was really smooth. There was no disease on the shrimp, crab and milkfish. Their growth was also good.”

For generations, people in Adi’s village of Tengkurak, in Serang, Java, Indonesia, have relied on the Ciujung River as their daily source of water for bathing and cooking. Village fishermen set up enclosed ponds on the bank of the river to raise and sell shrimp and fish. But in the 1990s, after rapid industrialization in the area, community members noticed a significant decline in water quality and suspected that industrial wastewater was to blame. Since then, pond fishermen have noticed drastic decreases in the quality of their catch and in their income. Shrimp populations have declined, with catches falling from 30-50 kilograms to 15-20 kilograms. Adi agrees, “Daily income is not available if there is wastewater. If wastewater goes to the pond, everything is off.”

After years of trying to engage the mills and the Indonesian government through protests, meetings and even the courts, people in Serang are still fighting to restore the Ciujung and protect their livelihoods. Yet even after a 2013 government audit of the main waste contributor found multiple problems with its practices and violations of water pollution laws, the community is still struggling. They want answers about the pollutants contaminating their river and whether the companies are releasing more pollution than allowed under wastewater discharge permits.

“(We received) no notice from government when wastewater came along, came uninvited,” confirms Adi. “Information is desperately needed. When there is wastewater, come discuss in forum. Just to let me know. All is helpful.”

Transparency Laws Ineffective

Adi is not alone. Many communities throughout Indonesia and Asia are struggling to get the information they need to address the impacts from rising industrial pollution and weak enforcement of pollution control laws. As documented in WRI’s new publication, Thirsting for Justice: Transparency and Poor People’s Struggle for Clean Water in Indonesia, Mongolia and Thailand, these Asian governments have strong transparency laws that clearly require the disclosure of environmental information. But inadequate implementation and ineffective disclosure mechanisms are preventing poor, often marginalized community members from getting the local, facility-specific public health information they need.

Indonesia is trying, despite limited budgets and resources. It passed a Right to Know law in 2008 so citizens could request information from the government, implemented a public ratings program showing how industries comply with pollution control laws, and mandated the release of government environmental impact assessments, which set forth standards for private companies and monitoring requirements. It’s developing a public, online environmental database. Despite these efforts, information on local water quality is still not reaching communities like Tengkurak.

Impacts on Participation

Governments in Asia and across the world have recognized access to information as an essential prerequisite for participation and accountability. It can help build public trust in government decisions; ensure proper compliance and enforcement of laws; tailor solutions to local socio-cultural and environmental conditions, and increase a sense of ownership over the process and outcomes. Sharing information clearly with communities can inspire citizen activism and help the government as it works to identify and correct environmental problems.

But without meaningful access to information, local communities are handicapped. For Adi and other communities throughout Indonesia, Mongolia and Thailand, this lack of access is hurting their ability to protect their livelihoods and earn a living. Without the power of knowledge, they can’t hold local government and companies accountable for the impacts of contaminated water, or participate in government decisions about pollution control and enforcement that could help clean up the river.

The report cites numerous examples. In a village in Mongolia, herders fear that mining companies are polluting the Tuul River and making their livestock sick. In Thailand, independent researchers have confirmed that wells in the industrial community of Map Ta Phut are contaminated with mercury and arsenic. But without documentation of water contamination or information about the companies causing the pollution, residents don’t have the facts they need to stop them from violating their permits.

Actions to Improve Transparency

Governments, civil society and international donors have many options to improve responsiveness on water issues. They can release local water pollution information in non-technical formats, like radio broadcasts, pictures and signs that citizens can understand without translation or internet access. They can organize local environmental data and publicly provide accurate, up-to-date information about water use, health risks, and types and amounts of pollutants entering waterways, as well as company-specific data. Civil society organizations and international donors can advocate and invest in initiatives that promote better access to water pollution information.

For now, Adi watches his catches dwindle and his pond degrade. For citizens like him throughout Asia, implementing these recommendations will help ensure he gets the local, facility-specific and public health information he wants. It will ensure he has the power to fight for water justice. 

Left in the Dark on Pollution, Mongolia’s Poorest Communities Must Use Contaminated Water

This article is the second in a series on WRI’s latest report, Thirsting for Justice: Transparency and Poor People’s Struggle for Clean Water in Indonesia, Mongolia, and Thailand. This post focuses on Mongolia, where toxic chemicals from gold mining threaten residents and their herds.

Baasan Tsend, a nomadic herder living in the Mongolian gold mining region of Zaamar, suspects that the water he uses for drinking, bathing and raising his livestock is toxic. Over the past two decades, he’s watched dozens of multi-million-dollar corporations and powerful Mongolian companies pillage his ancestral homeland in search of gold. He’s seen these mines contaminate the groundwater and rivers that have sustained his family’s way of life for generations and consoled neighbors whose animals died after drinking the polluted water.

“We cannot live here,” Tsend says, holding his grandson’s hand. “It is now impossible for any human or animal to drink from that water.”

Like Tsend’s village, poor communities across Mongolia—those that still depend on local water sources—have suffered most from the water pollution that has accompanied the country’s gold rush. Lead, arsenic and other toxic chemicals released during gold extraction processes have leached into Mongolia’s groundwater and flowed untreated into rivers. Exposure to these pollutants can cause severe, long-term health effects, from skin and bladder cancers to irreversible immune system and neurological disorders.

Contaminated water also threatens Mongolian herders’ livelihoods. For many families, livestock are their primary, and often only, source of income. When their animals get sick or die from drinking bad water, herders are left with nothing. They have few financial safety nets and limited economic opportunities.

As the scramble for gold in Tsend’s village heats up again, water pollution is also on the rise across Mongolia and throughout Asia. Each year, industrial facilities dump 300-400 million tons of heavy metals, toxic sludge and other pollutants into the world’s waters, and in Asia, 80-90 percent of wastewater flows untreated back into ground and surface water sources. Yet secrecy around the amount and type of chemicals that companies discharge is still the norm, especially in Asia. Worldwide, 80 percent of countries do not provide comprehensive information on the amount of pollution that companies release into the environment.

A new WRI report, Thirsting for Justice: Transparency and Poor People’s Struggle for Clean Water in Indonesia, Mongolia, and Thailand, examines vulnerable communities’ access to water pollution information in these three countries. It finds that, like many Asian nations, Mongolia, Indonesia and Thailand have all established comprehensive laws that mandate proactive disclosure of water pollution information to the public. Mongolia’s laws, for instance, recognize citizens’ right to obtain environmental data from the government, and establish concrete steps officials must take to release this information to local communities. Yet WRI’s report shows that, despite passing these strong “right to know” laws, Mongolia, Indonesia and Thailand are putting many of their poorest communities at risk by not effectively telling them if their water is safe to use.

Resolving this environmental injustice will require these governments, and others across Asia, to address three barriers that obstruct local communities’ access to information:

Gaps in Local Water Quality Information

Across the world, people need to know if their water sources are too contaminated to drink, cook with, fish or give to their livestock. They need to understand what pollutants companies are releasing into their water sources, how these chemicals will impact their health, which companies are contaminating their waterways and what steps governments have taken to prevent further degradation. Access to this information not only allows families to make more informed choices about their water use, but also enables them to monitor industrial facilities’ compliance with environmental regulations and hold law-breaking polluters to account.

But in Mongolia, Indonesia and Thailand, the data that governments disclose concern ecosystem impacts or threats to overall water quality―not the local, facility-specific and health information that communities need. Mongolia, for instance, does not disclose individual facilities’ pollution discharges, issue permits regulating these discharges or provide companies’ compliance records. Our research partners were also unable to locate any information about health risks associated with using contaminated water, or water quality data for local sources.

In Indonesia, community members face comparable challenges accessing facility-specific information. Although their government publicly rates companies’ compliance with Indonesian environmental regulations, including water pollution controls, officials do not disclose the criteria they use to evaluate compliance. Nor do they release any information on the amount or type of pollutants that facilities dump into local waterways.

Inaccessible Water Pollution Information

The information that Indonesian, Mongolian and Thai governments do release is inaccessible to local community members, many of whom live below the poverty line and reside far from government offices. Villagers in Tsend’s hometown of Tumstii, for example, have few computers and limited internet access, making it nearly impossible for them to navigate national websites or access online databases.

Similarly, when community members in Thailand’s Rayong province submitted information requests to get water data that they couldn’t find online, officials told them that they had to search for the documents in Bangkok—a demand that shifted the burden onto poor villagers to cover travel costs and forfeit a day’s earnings.

Technical, Hard-to-Understand Data

Even when people can successfully access water pollution information, the data that governments provide is so technical that community members cannot understand it. Indonesian fishermen in Serang, a village on the Ciujung River, had to rely on civil society organizations to translate the raw data provided into pictures that they could understand. Mongolian herders also needed local nonprofits to explain the technical responses they obtained through information requests. Community members we interviewed in Thailand received official documents in English, a language they couldn’t speak.

Suffering the Consequences

Without access to pollution information, Tsend can’t protect his grandson from drinking contaminated water. He can’t determine whether it’s safer to give his herd groundwater from a well or let them drink from the river. He can’t meaningfully participate in local decision-making, pressure his government to protect his community from exploitation, or hold companies responsible for environmental violations.

Improving transparency of water pollution data will give Tsend’s village and poor communities throughout Asia access to the information their governments are legally obligated to provide and a voice in the water justice movement. It is an essential first step in claiming their right to clean water. 

In Thailand

This article is the first in a series on WRI’s latest report, Thirsting for Justice: Transparency and Poor People’s Struggle for Clean Water in Indonesia, Mongolia, and Thailand. This post focuses on a Thai community’s fight for information on industrial water pollution.

Complaints about pollution in Map Ta Phut, Thailand, a sprawling industrial estate south of Bangkok, are not new. For decades, residents have voiced concerns about the pollution pouring from more than 140 petrochemical plants, oil refineries and coal-fired power stations. Researchers from nearby organizations and international universities have confirmed local communities’ fears, discovering dangerously high levels of mercury and arsenic in their water. Many have ranked Map Ta Phut as Thailand’s number one toxic hot spot.

Exposure to these pollutants can cause serious health effects. A 2003 Thailand National Cancer Institute study found unusually high rates of cervical, blood and other cancers in Rayong Province, where Map Ta Phut is located. Provincial public health officials have also reported increased numbers of birth deformities, disabilities and chromosome abnormalities, while environmental activists have claimed that pollution from the estate caused at least 2,000 cancer-related deaths from 1996 to 2009.

Yet the Thai government has not responded to communities’ concerns about health risks or made any significant attempt to clean up the region’s water.

Nangsao Witlawan, a former oil refinery worker and Map Ta Phut resident, has stage four cervical cancer and has unanswered questions about her water. But after meeting with officials and company representatives, she still doesn’t know if the water is safe to use or contaminated.

“All the government services — municipalities, public health, the Office of Natural Resources and Environmental Policy and Planning, and the Industrial Estate Authority of Thailand — realized what has been happening with pollution in our community, but they don’t tell or give us the true information,” Witlawan says. “I’ve never received correct and clear information about the water.”

Witlawan’s story, although commonplace across Asia, is surprising in Thailand. On paper, the country has one of the world’s most advanced legal environmental disclosure regimes. Its constitution protects citizens’ right to receive information from the government before the approval or implementation of activities that might have serious environmental, health or quality-of-life impacts on their communities. Nearly ten years ago, it passed strong rules under its Freedom of Information (FOI) law that require officials to proactively disclose environmental and health information to the public. In theory, such legislation should enable Witlawan and all Map Ta Phut residents to access water pollution information. But as a new WRI report finds, implementation of these laws is ineffective, in Thailand and throughout Asia.

The report, Thirsting for Justice: Transparency and Poor People’s Struggle for Clean Water in Indonesia, Mongolia, and Thailand, analyzes vulnerable communities’ access to water pollution information in these three countries. It finds that, like many nations in the region, they have made real progress in protecting citizens’ right to environmental information and enacting laws to ensure governments release water pollution data to local communities. However, as WRI’s study illustrates, weak implementation and limited investments in information disclosure systems are undermining strong “right to know” laws in Thailand, Indonesia and Mongolia. These governments are failing to answer questions about water pollution―information they are legally required to provide.

Proactively Disclosed Information

The Thai, Mongolian and Indonesian governments have made notable progress in establishing “right to know” laws specifying the proactive disclosure of water pollution information. In Thailand, for instance, officials must release companies’ permitting documents, information on the amount of pollutants released, and explanations of public health impacts. Indonesian and Mongolian legislation also mandate that the government provide water quality data, updates on cleanup efforts and information on livelihood impacts. But new research shows that, with few exceptions, these governments are not effectively disclosing the required data, and public access to crucial water pollution information is limited.

Responses to Information Requests

Working with local partners in Thailand, Mongolia and Indonesia, WRI tested the strength of countries’ Freedom of Information laws by tracking 174 local community members’ information requests.

In Indonesia and Mongolia, government agencies ignored over half of information requests, failing to issue even a formal refusal. In some instances, officials asked community members to justify their requests before agreeing to respond, though the law does not require citizens to provide a rationale. Although the Thai government responded to 74 percent of information requests, officials took over 60 days—four times the legally mandated timeframe of 15 days—to reply. Even when officials in all three countries did respond to information requests, they often provided data that related only tangentially to citizens’ questions.

The Ramifications of Poor Implementation

In Map Ta Phut, such poor transparency is undermining public trust in the government. A neighbor of Witlawan’s, Kanis Phonnawin, worries that officials manipulate water pollution data to benefit the estate’s industries. 

“Government agencies paid very little attention to the water problems,” Phonnawin says. “Also, information about each issue released by a government agency always lacks reliability, because most of the information is biased for the sake of petrochemical factories.”

Without the trust of its citizens, a government’s capacity to implement policies, build public support for necessary reforms and enforce the law suffers. A radical shift in information sharing is needed to improve access to water pollution information, restore Phonnawin’s faith in her government, and enable Witlawan to hold companies that do not comply with environmental regulations to account. Improving transparency―not only in Thailand, but across Asia and the developing world―is a critical step forward in the water justice movement.

Strengthening the Right to Information for People and the Environment

STRIPE is an important resource in countries all over the world which do not have mandatory environmental disclosure regimes that require companies to disclose the types of pollutants that are being released into air, water, and land. Currently STRIPE is being utilized in Indonesia to help local Serang communities address the water pollution from the IKPP Pulp and Paper mill in the Ciujung River. It is also being utilized in Mongolia where partners are working with two communities concerned about water pollution in the Tuul River caused by mining and poor waste water treatment. STRIPE uses the following steps to achieve its goals:

  • Assess the challenges facing local communities concerned about air and/or water pollution released from local facilities
  • Evaluate the legal framework of the country including the laws governing the pollution control, the public release of environmental information, as well as basic freedom of information laws
  • Analyze the information that is available proactively – information that should be publically available without being formally requested
  • File information requests with government agencies to obtain any further information needed on pollution emissions and permitting abd track the results
  • Utilize the information gained from the above processes to develop advocacy messages and strategies that address community concerns.

Empowering indigenous communities of Villarrica and Licanray

A Mapuche settlement in the Cautin Province, IX Region of Chile, has been affected by the emission of pollutants into the river channel, the management of the disposal of solid construction waste and the use of medication for the fish. This community is unprotected and uninformed about how can enforce their rights. Therefore, FIMA developed a campaign to advise the indigenous communities in the area of Villarica and Licanray on the drafting and presenting of an injunction before the Environmental Agency (SMA). As a result, every verified infraction was reported to the SMA and an extensive investigation is carried out. In addition, during November 2014, FIMA developed a two-day training workshop in environmental education and empowerment for the community, which was very successful.

The objectives were:

  • To ensure the awareness of the legal instruments available for the community.
  • To guarantee the protection and the safeguarding of their environmental and indigenous rights.
  • To include the community in the process and encourage the participation.

At the end of the course a forum was held to discuss all the topics, make questions and reflect about further directions. In addition, regulation and indigenous consultation were covered.

This campaign will continue with the aim to inform all the communities, and it is expected another session will be organized dedicated to the knowledge of water rights and how to protect them, and the paths available for environmental justice.

Video: Changing Channels: Ukraine’s Chance to Save the Danube Delta

By Joseph Foti (Posted: February 9, 2009)

The Danube Delta is Europe’s largest wetland, but it is threatened. The Government of Ukraine wants to put a large canal, including a dam through the core area of the Danube Delta Biosphere Reserve. This video tells the story of the fight to save the Delta, and how access rights-access to information, public participation, and access to justice are critical to preserving a global treasure.

Changing Channels: Ukraine’s Chance to Save the Danube Delta from Joe Foti on Vimeo.

Lead in Our Water – A Washington, DC Mystery

By Joseph Foti (Posted: March 22, 2008) 

As part of World Water Day, The Access Initiative (TAI) is releasing a case study of how in 2004, poor data dissemination put the citizens of the capital of the world’s richest country at risk from lead in their drinking water.

The following is an excerpt of a TAI publication on the role of public participation in government decision-making about the environment. The full publication will be published and posted online later this year.

Read this case study with the following question in mind: how did leaders of the capital of a country with robust scientific and technical expertise, as well as strong environmental information systems, show such poor information transparency and inflexibility that people rose up in protest?

Note that the problem was not an absence of technical data, but a lack of face-to-face communication. People need environmental information to be communicated to them in such a way that they understand and can act upon it.


A January 31, 2004 Washington Post article created a stir with a story about a strange environmental mystery: Tap water in thousands of District houses has recently tested above the federal limit for lead contamination.

Danger: Lead in City Drinking Water

Lead exposure can lead, over time, to serious health effects – brain damage, kidney damage, and other illnesses. Those at highest risk—young children and pregnant women—can be affected by even short exposures to high lead levels. But the Post article went on to say that authorities were “baffled” by the problem and had no idea how such a serious contaminant had become so widespread in the city’s water.

Subsequent Post articles—and the public hearings, administrative reviews, independent investigations, and a class action law suit that followed them—documented that the problem actually had not been discovered “recently.”

The Washington DC Water and Sewer Authority (WASA) had been detecting unhealthy levels of lead in city drinking water for over two years. However, the public often was not informed of the problem, and in other cases was told too late to take appropriate action, or with too little urgency to convey the seriousness of the health risk.

Thus, residents of Washington, D.C. faced not one, but two mysteries. How did so much lead get into the drinking water? And how could the government have known about it for so long without addressing the problem?

In fact, problems began in 2001, when water samples in 53 homes showed levels of lead that exceeded the national standard of 15 parts per billion. Based on these findings, WASA sped up existing plans and replaced lead service pipes in key areas of the municipal water system. But the problem persisted. National water regulations then required WASA to conduct a larger water quality survey, which found a serious, widespread problem throughout the city in June 2003. Lead levels in over 4000 homes exceeded acceptable levels.

Failure to Notify

Although WASA’s survey found high lead contamination during the summer, WASA failed to notify residents of their risk until November. Water regulations required WASA to place a very specific notice on each affected customer’s water bill stating:

“”SOME HOMES IN THIS COMMUNITY HAVE ELEVATED LEAD LEVELS IN THEIR DRINKING WATER. LEAD CAN POSE A SIGNIFICANT RISK TO YOUR HEALTH.”

However, the notice that WASA sent out in November downplayed the seriousness of the problem. It left out key required phrases, including “in their drinking water” and “significant.”

Similarly, national law required WASA to conduct public meetings to inform people of the health risk and the actions they could take to avoid lead exposure. However, their advertisements for the meeting did not reveal the lead problem. Instead, they simply stated that the meeting would “discuss and solicit public comments on WASA’s Safe Drinking Water Act projects.”

As a result of the lack of urgency in WASA’s public communications, residents were slow to take action. Some residents who received the notices began buying bottled water, and discussed the issue with their neighbors, or shared information about it via email. Many had neglected the mailings, however, or didn’t understand them. One resident later told a reporter she had received a letter informing her that the lead in her water tested as “higher than the federal action level,” but she wasn’t sure if that was a good or bad result.

Front Page News

Months later, when the issue became front page news, the situation changed rapidly. Residents inundated WASA’s water hotline with calls and overwhelmed water testing laboratories with requests for their tap water to be tested for lead contamination. District elected officials immediately called for an emergency public meeting, and established an inter-agency task force to investigate and manage the problem. The task force included WASA, the Department of Health, the Washington Aqueduct, and representatives of eight other government bodies. It became the primary government vehicle for responding to the crisis.

Within four days of the initial news report, WASA itself worked with the federal Environmental Protection Agency to establish a Technical Experts Working Group, bringing together national experts to study the problem and identify a solution. Meanwhile, the inter-agency task force swiftly implemented programs to provide free water filters, water testing, and blood testing for residents at risk of lead contamination. It wrote letters to residents, established a hotline, conducted 23 community meetings, met with leading local organizations, and produced a range of outreach materials.

Conflicting Messages

However, over the six weeks following the initial Post exposé, successive public communications from WASA and other agencies contradicted each other and created confusion about who was at risk and what steps residents should take to protect their health. For example, WASA sent a letter in February to all residents suggesting they flush water through their taps for a minute and a half to reduce lead levels before drinking or cooking. But during the same week, the Environmental Protection Agency demanded that the recommendation be changed to 10 minutes.

Similarly, early WASA communications limited the health advisory to pregnant women and small children in residences with lead service lines. However, subsequent water testing found high levels of lead in the water of a significant number of residences with copper service lines, as well.

The Public Organizes

Expressions of public frustration grew in response to the mixed messages emerging from WASA and other public agencies. The public organized to share information and circulate petitions by launching internet sites like PureWaterDC.com and WaterForDCKids.org. Neighborhood meetings also were held to discuss the issue. Community organizations and elected leaders concluded that WASA had actively covered up the problem. Adding to the public mistrust was disclosure that a WASA employee, Seema Bhat, who had repeatedly warned WASA and EPA officials of the lead contamination, lost her job in 2003. She had won a legal claim of improper termination, which the city had appealed.

On March 18, nearly 100 people took part in a protest at City Hall led by a CSO coalition (Public Citizen). Also in March, a class action lawsuit was launched against WASA by a young lawyer, Chris Cole, and a neighborhood activist, Jim Meyers, who called on the government to give clear notification to affected residents, pay the full cost of lead pipe replacement, and compensate the plaintiffs for damages. To clarify the situation for the public, the government needs to “knock on doors, no more letters,” said Cole.

A Technical Solution

Meanwhile, the Technical Experts Working Group convened by WASA and the EPA had identified the cause of the elevated lead levels. They concluded that a new water treatment process introduced in 2001 had caused lead to leach from municipal water pipes into the water supply. Their hypothesis was confirmed in May 2004 when a return to the old treatment process caused lead levels to decrease immediately. They also recommended accelerating plans to further revise the water treatment system to include an anti-corrosion additive called orthophosphate.

By July 2006, lead in Washington D.C.’s water had remained within nationally mandated limits for a year and a half. Moreover, blood screenings found no identifiable public health impact from the period of lead contamination. With this finding, part of the mystery was solved.

New Laws, New Pipes, New Institutions

The question of how the government had failed to effectively notify residents of the problem was more complex to answer. The public outcry about the government’s initial response to the lead contamination led to independent investigations commissioned by government and civil society organizations, as well as EPA administrative orders censuring WASA, and a Congressional inquiry into EPA’s own oversight failures. Significant outcomes from these investigations include a multi-million dollar investment by WASA in the replacement of lead water pipes and an EPA proposal to revise national lead and copper regulations.

The investigations also identified serious problems with the institutional arrangements for water quality management and oversight in Washington DC. What with WASA, EPA, the City Council, the Army Corps of Engineers, Congress, and the Department of Health all involved, lines of authority, accountability and communications among agencies rarely were clear. To coordinate these players and centralize responsibility, a Department of Environment within the D.C. government was created.


This case study was written by Dave Turnbull and Heather McGray of the World Resources Institute, and is an excerpt of a forthcoming publication of The Access Initiative (TAI) on the role of public participation in government decisionmaking about the environment. Full citations can be found in the final version of the book, to be printed in hardcopy and posted online, later this year.

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